Getaway Nepal Adventure (P.) Ltd. is a fully licensed Nepal tour operator registered with the Government of Nepal and accredited by the Nepal Tourism Board. All bookings are accepted under the following terms and conditions. Please read these carefully before confirming your programme. Contact us before booking if anything requires clarification.
To confirm a booking, we require completed booking information for all travelling party members together with a deposit payment of 25% of the total programme cost. The remaining balance is due 30 days before your programme start date. For bookings made within 30 days of the programme start date, full payment is required at the time of booking confirmation. Deposit payments can be made by bank wire transfer (SWIFT) or by credit card via our secure payment processor. Visa and Mastercard are accepted. A 3% processing fee applies to credit card payments.
All cancellations must be submitted in writing to our office email address. Verbal cancellations are not accepted. Cancellations received more than 60 days before the programme start date: full deposit refunded, less any non-refundable hotel or flight pre-payments already made on your behalf. Cancellations received 30–60 days before the start date: 50% of total programme cost is retained. Cancellations received within 30 days of the start date: 100% of total programme cost is retained. We strongly recommend comprehensive travel insurance with cancellation cover.
We will do our best to accommodate itinerary changes requested after confirmation. Amendments may incur additional costs depending on hotel cancellation policies and rebooking fees. We advise you of any additional costs before processing any amendment.
Getaway Nepal Adventure cannot accept liability for changes, cancellations or disruptions resulting from circumstances beyond our reasonable control including natural disasters, political events, civil unrest, extreme weather, pandemics, carrier cancellations or government travel restrictions. In such circumstances we will work with you to reschedule or credit your programme wherever possible.
Comprehensive travel insurance is strongly recommended for all programmes and required for all trekking programmes above 3,000m. Your policy should cover medical expenses, emergency evacuation (including helicopter rescue), trip cancellation and curtailment, and personal liability. We require evidence of insurance for all trekking programmes before departure.
Clients are responsible for ensuring they are medically fit for their chosen programme. We recommend consulting a travel medicine specialist before any Nepal trip, particularly for programmes involving altitude, jungle environments or strenuous physical activity. Kathmandu (1,400m), Pokhara (884m) and Chitwan (150m) require no acclimatisation. Trek programmes involving altitudes above 3,500m require specific health and acclimatisation planning that we provide as part of the programme design.
All booking information must be completed and returned with copies of necessary documents such as proof of identification of all travelers within the group. You are subjected to pay 10% deposit of the package amount at the time of booking and the remaining amount is to be paid on arrival in Kathmandu. Failure to pay the remaining amount upon arrival may result in cancellation of the service provided by the company and even forfeiture of the advance payment.
Deposit payment can be made through bank wire transfer or secure online payment system using all major credit cards.
If you wish to cancel your trip for any reason, Getaway Nepal Adventure will fully refund all the deposits if a cancellation letter is received by our staff by email (or other means) 60 days prior to the arranged trip starting date. Failure to notice before 60 days will not be entertained by the company and may result in forfeiture of deposit.
Please be noted that we may sometimes make changes in the regular itineraries due to different conditions that are beyond our control. Do not take any responsibility for changes made due to any natural calamities, war or changes due to the political or social condition of the country. Getaway Nepal Adventure reserves right to adjust prearranged schedules if required. Our company may offer alternative trips of a similar nature at no additional cost to our customers.
We are not at all responsible for any possible loss or damage of luggage or personal belongings as it is the responsibility of the traveler to take care of their personal property.
We do not take responsibility for any possible injury or death while travelers are engaged in activities facilitated by our company. Travelers are strongly advised to buy the necessary insurance policy and get medically advises before starting your trips. Travelers are advised to abide by rules and regulations and follow the instructions of guides and leaders during the expeditions.
We strongly advise our clients to buy a comprehensive insurance policy before booking any trip with us. Please make sure that the company covers all medical, personal accident, emergency evacuation, trip cancellation including helicopter rescue, mountaineering hazards, loss or theft of valuables and flight cancellations.
Nepalese law dictates that if a traveler violates any national law or any other rules and regulations then the travelers are subjected to legal prosecution as per the prevailing laws. Our company reserves the right to end service without even refunding the trip cost of any travelers are found to be indulged in any criminal activities.
Obtaining all travel insurance, vaccinations, and visas required by Nepal and/or the travelers home nation are the sole responsibility of the customer. Some higher risk adventures require evacuation and health insurance and it is the sole responsibility of the customer to provide proof of insurance before starting the adventure trips.
Getaway Nepal Adventure reserve right to amend tour cost at any point of time if required. A prior notification shall be made in such case. The price may be amended sometimes due to unfortunate events like weather conditions, political changes etc.
We are under no obligation to refund the deposits or charges if in case the customer has to cancel his trip in the middle of the trip. The company reserves right to forfeit the deposits and payments made for the trips no matter at what point of time the trip is canceled during the expedition.
Getaway Nepal Adventure Pvt. Ltd. is a limited company registered with the Nepal Government observes all government policies regulation acts.
Any legal case against this company should be filed in a Nepal Court under Nepal Governments rules regulations for legal treatment.
Not sure what you desire yet? Nepal offers a variety of possibilities throughout the country. We offer tailor-made travel programs for you and your travel group. Create your own exclusive trip, step-by-step with us. We plan, you relax. We design, you do so if you already have specific wishes, let us know.
Getaway Nepal Adventure (P.) Ltd.
Thamel Kathmandu, Nepal
Tel: +977 98510 38 908
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